faq

1)

Does your company provide paid support contract?

Yes, we do. You may ask for the extension of our project support after the project is completed. Nevertheless, the charges depend vary from project to project. You may ask this once the project size and scope is defined.

2)

Can you include a penalty clause in the Proposal if the project is not delivered timely?

We do not include the penalty clause in the proposal as it cannot be justified. It is a highly unlikely event. The deadline for the project is met by Concept open source in almost all the cases provided there is a delay from clients’ side.

3)

What is your project development methodology?

Every project is unique and requires a fresh approach, but most projects pass through the following project development cycle:

Step 1: Requirement Gathering and Analysis

Step 2: Consulting for the Right Solution

Step 3: Wireframing and Designing

Step 4: Development

Step 5: Testing & QA

Step 6: Support

Step 7: Deployment

4)

Is the code documented?

A project is not deemed complete until proper documentation is provided. We believe it is our professional responsibility to provide well-documented code. It also helps us in future projects to enhance functionality if and when the Client requires it.

FAQ